Frequently Asked Questions
-
Where do I check in?
Hudson River Gorge Trips:
1123 Route 28
Warrensburg, NY 12885
Follow signs for parking, then head to the pavilion for check-in!
Sacandaga River Trips: Our sign and location are both visible as you approach on Lake Avenue.
1115 Lake Ave
Lake Luzerne, NY 12846
-
What should I wear?
You’ll be most comfortable whitewater rafting in clothing that can get completely wet. We suggest synthetic clothing for all seasons.
For Spring and Fall rafting, you’ll want synthetic long underwear and perhaps even a fleece or wool insulating layer, as well as a warm hat and socks. On the Hudson River Wetsuits are provided for the Spring and Fall season. They are optional for the Summer season.
For summer rafting, a bathing suit/shorts, synthetic T-shirt , sneaker, watershoes, sandals or crocs. No bare feet, slip ons or flip flops. Please ask one of our guides if you are not sure how to dress for the day’s weather.
If you have forgotten anything, our store is well stocked with polyester long underwear, socks, hats, glasses straps, sunblock, waterproof phone cases, water shoes and synthetic shirts.
-
Do you cancel if it rains?
Whitewater rafting is one of the most enjoyable activites you can do in the rain so we do not cancel if it rains.
We provide Splash Jackets for guests to wear on the river if it does rain.
We would only cancel a trip if sever weather is occuring or imminent on the river where the trip is located.
We never cancel for the prediction of rain or sever weather.
Most of our T-storms come in later in the day after our trips are all off the river.
-
Does everyone in my group need to sign a Release Form?
YES! We need to know every rafter’s medical history so we can care for them in an emergency, and as acknowledgement that they understand the inherent risks involved with whitewater rafting. You can save time and sign the waiver beforehand, just click here to view and print it.
-
Should I bring my wallet, keys, and valuables on the river trip?
NO! They will get wet and perhaps lost. Lock valuables in your vehicle. Turn your keys in at the office and we'll lock them up for you.
-
Can I go barefoot?
For your saferty you are required to wear shoes that will protect, provide traction and not fall off your feet.
Sneakers, watershoes, crocs, sandals are all approved footwear.
Flip flops, slip ons and bare feet will not be allowed.
We sell watershoes in our rafting shop for $12.99.
-
What safety information should I be aware of?
Like all outdoor adventure sports, whitewater rafting has some inherent risks. We are very proud of our training level and safety record with individual and family white water rafting vacations. We provide helmets and PFDs to ensure your safety on the river.
-
How many people fit in a raft?
We use 16 and 14-foot self-bailing rafts that hold as many as four to 10 rafters.
-
How deep is the river?
The river depth varies significantly from several inches to perhaps several feet.
-
Is it okay to tip my guide?
Tips are an important part of your guide’s pay. If you enjoyed your trip, feel free to tip your guide whatever you feel is appropriate.
-
How do I order a picture?
17 Mile Hudson River Gorge:
You can review and order your pictures online at: raftingphotos.store/ww
You rafted with Wild Waters Outdoor Center. You will need to know the date you rafted and your guide’s name.
Sacandaga River:
Fill out a photo order form after your trip. You’ll need to know the date and the name of your guide. We’ll mail your order within 14 days, satisfaction guaranteed. If you need to contact the photographer from your trip at a later date, our Sacandaga River photographer Sonni Woolley can be reached at sonniwoolley@bluetiehome.com . You can call the Sacandaga River Outpost at 518-696-3461.
-
Should I choose a private raft or shared raft for my trip?
This is one of the most common questions we get. Both options are great and you will have a fun time whichever one you choose.
Private Rafts are perfect for:
Groups of 4 or more.
Groups that have special needs or requests.
Groups that want to have their whitewater experience catered to their needs.
Shared rafts are great for:
Folks that want to meet new people.
Groups of 4 or less.
Folks open to new experiences on the river.
-
It is my first time rafting with my family. Which trip would you suggest?
A great question! If you have children younger than 8, then it is an easy question. The Sacandaga River is your best and only option. The Sacandaga is a great mixture of fun, excitement, and thrills for your whole family. It is a great rafting trip for first-timers, and Wild Waters Outdoor Center guides are specially trained and experienced in providing families with a memorable trip.
If your group consists of experienced whitewater enthusiasts, then we encourage you to book our 17-mile trip on the Hudson River Gorge. It is an all-day affair with class 3-4 whitewater.
If everyone in your group is 8 or older, but you are still not sure if you are ready for the all-day trip, give us a call at 1-800-867-2335, and we will help you decide which trip is the best fit.
-
But I am afraid that for my older kids the Sacandaga will be too calm/easy?
Luckily for you, our guides know the Sacandaga river very well and are adept at providing just the right mixture of fun and adventure. For the most thrills I would suggest a private raft instead of a shared raft. This way your guide can give you the experience you are looking for! Just be ready to paddle! The harder you paddle the more fun!
-
What is the best way to reserve? Should I Book Online or Call?
Booking Online is great, easy, and secure. If you prefer calling, please reserve during office hours. Give us a ring at 1-800-867-2335.